We had actually been planning on laser engraving most of the parts out of house. This turned out to be much more problematic then we had anticipated. After two different local laser engraving vendors destroyed a bunch of inventory by either engraving off center or too deep, we decided we needed to bring the process in-house. So we to scramble last week and find the right machine and got it here this last weekend and fortunately was able to get it up and running very quickly. This is going to both make things much easier for us to get the quality we wish, and allow us to do more personalization and serialize each Duet. The video above shows CRAVE being engraved into the band (this one was a test, a bit too high), as well as the serialization of each unit.
For those wondering why the video is green, it is because this particular laser can harm the operators eyes, so it is housed in a safety cabinet with a special optical glass filtered window so you can look into it while in use.