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Thursday
Oct202011

Shipping & Address Information Update

The last update we sent noted that a few days following we would be sending out a request for shipping information & color choice.  Well, as that was a few weeks ago, we clearly called that one wrong - please accept our apologies.  It turns out that crunching through the 1000 entry spreadsheet from CKIE and setting up a smooth way to process all the orders was a bit more complex then we hand envisioned.  The good news is that we are pretty close, so if all goes well, you will get the aforementioned request this weekend or early next week.

On the timing for shipping Duet, we are cautiously optimistic that we will begin shipping in the next week or two.  There are close to 50 unique parts in the Duet, so there is just a lot of supply-chain to manage as well as parts to assemble.  We much appreciate your patience and support as we continue to move the Duet into production.

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